Last updated: August 2026
Welcome
At Cocoa & Coconut, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal data.
By using our website or becoming a member, you agree to the practices described in this Privacy Policy.
Who We Are
Cocoa & Coconut is an independent digital publication celebrating Caribbean women through journalism, storytelling, essays, culture, business, creativity, and lived experiences.
Website:
https://cocoaandcoconut.com
Contact:
hello@cocoaandcoconut.com
Information We Collect
Depending on how you use our website, we may collect:
Information you provide
- Your name
- Email address
- Username
- Password (encrypted)
- Billing information
- Membership information
- Information you submit through contact forms
- Story pitches and contributor submissions
- Newsletter preferences
Payment Information
Payments are securely processed by trusted third-party payment providers.
Cocoa & Coconut does not store your full credit or debit card details on our servers.
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referring website
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Create and manage your account
- Process memberships and payments
- Provide access to member-only content
- Send membership emails and renewal reminders
- Respond to enquiries
- Send newsletters if you have subscribed
- Improve our website and reader experience
- Detect fraud and protect our website
- Meet legal and financial obligations
Marketing Communications
If you subscribe to The Cocoa & Coconut Letter, we may send you:
- New stories
- Editorial updates
- Community news
- Membership announcements
- Event information
- Special offers
You can unsubscribe at any time by clicking the unsubscribe link in any email.
We use MailerLite to manage and deliver our email newsletters. By subscribing, you acknowledge that your information will be processed by MailerLite in accordance with its Privacy Policy.
Cookies
We use cookies to:
- Keep you signed into your account
- Remember your preferences
- Improve website performance
- Understand how visitors use our website
- Measure website traffic
You can control cookies through your browser settings.
Please note that disabling certain cookies may affect how parts of the website function.
Sharing Your Information
We do not sell your personal information.
We may share limited information with trusted service providers who help us operate our website, including:
- Payment processors
- Website hosting providers
- Email marketing providers
- Website analytics providers
- Security services
These providers only receive the information necessary to perform their services.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no online service can guarantee complete security.
Data Retention
We keep your information only for as long as necessary to:
- Provide our services
- Maintain membership records
- Meet legal, accounting, and tax obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on where you live, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Request a copy of your personal data
- Object to certain processing activities
To exercise these rights, please contact us using the email below.
Children’s Privacy
Cocoa & Coconut is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to read their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page with the revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Cocoa & Coconut
Email: hello@cocoaandcoconut.com
Website: https://cocoaandcoconut.com